Training Resources - Working with Refugees

People working with refugees need knowledge and skills distinct from and additional to that needed for other client groups. Until now, there has been no national accredited training targeting this area. Now there are two new units in the National Training Framework:

  • Working with Refugees(CHCSW401A: Work Effectively with Forced Migrants); and
  • Bicultural Work with Refugees(CHCSW402A: Undertake Bicultural Work with Forced Migrants in Australia

The first unit gives a general overview for anyone whose work brings them into contact with refugees or other forced migrants, be they settlement workers, teachers, employment officers, nurses or a worker in any one of many other fields. The second unit is explicitly intended for people from a refugee background who are working or want to work with refugees.

 

Recognising the specialised nature of this work, a team of experts joined together to produce training materials to support the new units. These are available free of charge to Registered Training Organisations (RTOs) and agencies wanting to enhance the skills of their staff. The package of training resources for each competency unit contains:

  • A comprehensive Trainer's Guide
  • A PowerPoint presentaion to support the training acitivites
  • A Participant's Handbook

In addition, RTOs will able to request (from AMES Victoria) an Assessment Manual that includes fully developed assessment tasks, a validated assessment matrix and a marking guide.

The team leading the development of the materials was drawn from Navitas English, AMES Victoria, the Multicultural Development Association and Margaret Piper and Associates. They were supported by DIAC, SCOA, FASSTT and the Riverina Division of General Practice.

Click on the links below to download the resources